Shipping policy
Before Production: We hold orders for at least 24 hours before manually releasing them to our production partners. Consider it a brief cooling-off period for your enthusiastic clicking finger. Changed your mind? You have 24 hours after placing your order to submit a cancellation request through your customer account. That skips the unnecessary email ping-pong and saves your time and ours, because neither of us needs a six-message correspondence about a t-shirt. We review cancellation requests; submitting one does not automatically cancel your order. Production does not necessarily begin exactly 24 hours after checkout. Please allow for this hold in addition to production and transit time.
Separate Packages: Items in your order may be made and shipped by different production partners. They may arrive in separate packages on different days, with tracking provided for each shipment when available.
Here is what you need to know about getting your package:
- Where We Ship: We proudly ship to humans across the United States and Canada.
- The Cost: Shipping is calculated at checkout. Free standard shipping on orders of US$75 or more to Canada and the United States. We highly recommend adding that extra shirt to your cart instead of handing your hard-earned money over to a mail carrier.
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Production Time: Because your item doesn’t exist until you click "buy," it takes a few business days to print, cure, and quality-check your order. Good art takes time. Cheap, mass-produced junk sits in a warehouse for six months. Choose wisely.
- Tracking Numbers: Yes, the automated system will email you a tracking number the absolute second the label is printed. Tracking a package across a border is a masterclass in patience. If it looks like your shirt is vacationing at a sorting facility in Chicago or Mississauga for three days, it probably is. Enjoy the journey.
- Customs & Fees: Crossing the border means border guards get to look at things. In the rare event that customs decides to slap an extra local fee or tax on your package, that is entirely on you. We pay our taxes; you pay yours.
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CROSS-BORDER CUSTOMS, DUTIES, AND IMPORT FEES
For orders crossing international borders (including items shipped from a US facility to a Canadian buyer, or vice versa due to stock availability): The buyer is considered the importer of record. Any customs clearance fees, import duties, border brokerage fees, or local taxes levied once a shipment enters your country are the sole responsibility of the recipient. YESTERDAY-ISH has no control over these governmental charges and cannot predict their amounts. -
CANADIAN GST/HST & US STATE SALES TAXES
- Canadian Orders: In compliance with the Canada Revenue Agency (CRA) guidelines for small suppliers, sales taxes are collected strictly based on mandatory domestic revenue thresholds. (Translation: You aren't paying sales tax line items here right now because the government legally considers us too small to bother with yet).
- United States Orders: Sales tax will be automatically calculated and collected at checkout only if required under individual state "Economic Nexus" laws governing cross-border e-commerce transactions.
CANCELLATIONS & RETURN LIMITATIONS
Because every single item is custom-printed exactly when you order it, we do not hold physical inventory swap pools. We cannot accept returns or exchanges for buyer's remorse or ordering the incorrect size. Please consult our mobile-friendly sizing charts closely before hitting checkout. In the rare event that an item arrives damaged or with a printing defect, contact our support team at Yesterdayishcustomerservice@gmail.com within 14 days of delivery with a photo, and we will issue a free replacement immediately.